Return Policy
Didn’t love what you ordered?
Our store is happy to accept online returns within 30 days of your purchase date for a full refund (minus a $10 restocking fee), exchange for an item of equal value, or store credit. Items returned after the 30-day return period are not eligible for a refund or exchange. Items must be returned in original packaging, unused, undamaged and in new condition.
To make a return, please email chestnutfeather@gmail.com with your order number. We’ll help you process your return. Simply repackage your item and mail back to us. Once we receive your return, please allow 3-5 business days for processing. If your return is accepted, please allow 3-5 business days for a refund to appear on your original method of payment.